Yes, we do ship outside Nigeria. Please allow up to 72 business hours for your order to be processed. Shipping time is an average of 3 to 7 business days after your order has been processed. Due to customs processing in each country shipping times for international orders are averages. Your order may arrive sooner, or in rare cases, later than the time frame listed. For this reason, we cannot offer guaranteed arrival dates on international orders. Orders placed during a public holiday or promotion will have an approximate lead time of 5 to 7 business days upon receipt of the order.
If your package just shipped, please allow at least 24 to 48 hours for the carrier to update their site with the tracking information..
We only offer shipping options at this time. We do not have a storefront for pick up orders. If you need to pick up orders, please visit our store locator to find a retailer near you.
Shipping times are based on Monday to Friday deliveries.
Our products are designed to transform your hair into its healthiest state. This in turn will aid in the growth you desire.
Yes, due to the fact we like to use as many natural ingredients as possible. The colour of the products can vary.
Yes, we offer 2oz samples of All our products..
Please email customercare@meddysgreenery.com within 5 days of delivery. In order to receive replacements, you must provide photos of your damaged items..
Yes, you can but we advise using both products for best results.
No, you do not have to be natural! Here at The Meddys Greenery, we are advocates for natural hair, but our products can be used on relaxed as well as natural hair.
We believe products should work. If you aren't completely satisfied with your purchase, we'll give you a full refund or credit for products used consistently for 2months. Guaranteed!
Please forward all questions to customercare@meddysgreenery.com
Before finalizing your order, please be certain your shipping address is correct. We are not responsible for goods delivered to the wrong address input at the time of ordering. If you happen to notice that you entered the wrong address, you can email us at customercare@meddysgreenery.com with the correct shipping address before your order is processed. Once shipped, we will not be responsible for the wrong address.
If a package is returned to Meddys Greenery due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for a delivery, the customer will be responsible for the return shipping cost as well as the additional delivery cost. Meddy’s Greenery is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer. No refunds will be provided if any part of the address is incorrect
Before submitting your order, please check to make sure it is correct. We can not cancel orders once they are submitted; however, you can refuse the package when it arrives. Once it is returned, we will issue a refund for the subtotal amount. (Shipping fee is nonrefundable.)
We accept paystack and offline transfer via paypal or any other payment channel of your choice.
We recommend you discontinue use immediately and contact your physician. They can provide you with details on what ingredient you may have had a reaction to.
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